Plans and Subscription

From the Subscription page in Flovoo, you track your current plan and your usage against its limits, and choose or upgrade the right plan for your team at any time.

Every new organization starts with a free trial. After that, you choose a monthly or yearly plan, and you can add extra resources to your plan.

The Subscription page

Click Subscription in the sidebar to find:

• Current Plan: the plan name, price, Next renewal date, and what the plan includes.
• Usage Overview: your current usage compared with your plan limit for active contacts, channels, team members, teams, workflows, AI agents, and AI responses.
• Active Add-ons: the add-ons you bought on your plan.

Available plans

You find the plans on the Packages page. All of them include unlimited conversations and messages:

• Starter: for small teams, up to 1,000 active contacts, 2 channels, and 2 team members.
• Growth: for growing businesses, up to 2,500 active contacts, 5 channels, and 5 team members.
• Pro: for large businesses, up to 10,000 active contacts, 8 channels, and 10 team members.
• Enterprise: for large organizations, up to 25,000 active contacts, 15 channels, and 25 members, with an account manager.

You can choose Monthly or Yearly billing, and yearly billing has a 20% discount. The limits for teams, workflows, agents, and responses appear on each plan card.

The free trial

Every new organization gets a 14-day free trial, with no payment method needed. The days left appear on the Subscription page. When the trial ends, choose a plan to keep using all features and accessing your data.

Upgrade your plan

To upgrade your plan:

1. 1
   Click Subscription, then Upgrade Plan.
2. 2
   Choose Monthly or Yearly.
3. 3
   Click Upgrade on the plan you want, then complete the payment steps.

To change the billing cycle for the same plan, click Switch to Yearly Billing or Switch to Monthly Billing.

Add-ons

Add-ons increase your plan limits without changing your plan, such as an extra user. Choose the add-on from the Add-ons section on the Packages page and click Get Add-on, or click Add More on the Subscription page. Add-ons are available after you subscribe to a paid plan.

To add members to your team after increasing the limit, see Managing Members. To learn how to distribute contacts among them, see Workflows in Flovoo.