Website Chat Widget Overview

Overview

The Website Chat Widget allows you to add live chat to your website so visitors can easily start a conversation while browsing.

All conversations are received in Flovoo, helping you manage messages from your website alongside your other channels in one place.

Note: The Website Chat Widget is currently in Beta.

Why Use the Website Chat Widget?

The widget helps you improve how you engage with your website visitors:

• Engage visitors instantly
  Respond to customer inquiries while they are on your website
• Reduce missed opportunities
  Turn visitor interest into real conversations instead of losing them
• Provide a better experience
  Let users reach out without leaving your website
• Centralize communication
  Manage website messages together with other channels in Flovoo

How It Works

Once the widget is created and installed on your website:

1. A chat button appears on your website
2. Visitors open the chat and send a message
3. The message is received in your Flovoo inbox
4. You can reply and continue the conversation in real time

What Can Be Customized?

You can adjust the widget settings to match your needs, including:

• Content: Control the messages and text shown to visitors
• Style: Customize the widget appearance and branding
• Installation: Add the widget to your website using an embed code

Supported Message Types

Currently, the Chat Widget supports:

• Text messages
  You can send and receive plain text messages with your website visitors in real time.

Important Notes

• The widget must be installed on your website to start receiving messages
• You can update widget settings at any time without reinstalling the code

What's Next?

To create and set up your widget step by step:

👉 Website Chat Widget Quick Start