Reorder Quick Replies
1 min readBy the Flovoo team
What is Quick Reply Reordering?
Quick Reply Reordering lets you arrange your quick replies in the order that works best for your team — directly from the Quick Replies settings page. Your most-used replies, always at the top of the list.
How to reorder
Go to Settings → Quick Replies
- Find the reply you want to move
Press and hold the ⠿ handle on the left side of the reply
- Drag it to the position you want and release
The new order saves automatically.
Tips for best use
- Place your most-used replies at the top to save your team time during live conversations
- Arrange replies to reflect the most common situations your customers ask about
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