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Flovoo

A Quick Tour of Flovoo

The Flovoo interface has a sidebar with all app sections, such as Chats, Contacts, Campaigns, Channels & Apps, and Settings. This article explains what each section does, what you find in your profile menu, such as language, theme, and switching organizations, and where to start after creating your account.

2 min readBy the Flovoo team

In this article
  1. Sidebar Sections
  2. Your Profile Menu
  3. Change the Interface Language
  4. Where Do I Start?
  5. Frequently Asked Questions

A quick tour of Flovoo helps you get to know its sections, so you know where to find everything you need from day one.

All Flovoo sections are in the sidebar, with your profile menu at the bottom. The sections you see depend on your role in the workspace.

  • Chats: All your customer chats from all channels in one place, with groups, filters, and assignment.
  • AI Agents: Create agents that reply to your customers automatically.
  • Contacts: Your customer data, segments, stages, and contact import.
  • Campaigns: Send one WhatsApp message to a group of contacts and follow the results.
  • Workflows: Distribute new contacts to your team automatically.
  • Channels & Apps: Connect and manage communication channels, such as WhatsApp, Instagram, Messenger, and website chat.
  • Connectors: Connect Flovoo to your other systems.
  • Settings: Workspace settings, such as members, teams, tags, quick replies, and notifications.
  • Subscription: Your current plan and invoices.
  • Notifications: All your notifications in one place.
  • Referrals: The referral program.
  • Help & Support: Help center articles and contacting the support team.

Your Profile Menu

Click your avatar at the bottom of the sidebar to open your profile menu. You will find:

  • Accept Chats: To set whether you receive new chats right now.
  • Organization: To switch between the organizations you belong to, or create a new organization.
  • Theme: To switch between light and dark themes.
  • Language: To change the interface language between Arabic and English.
  • Log out: To sign out of your account.

Change the Interface Language

  1. Click your avatar at the bottom of the sidebar.
  2. Select Language.
  3. Choose العربية or English.

The interface language and direction change right away.

Where Do I Start?

After creating your account, we suggest starting with these steps:

  1. Connect your first channel from Channels & Apps.
  2. Invite your team members from Settings → Members.
  3. Open Chats and start replying to your customers.

To learn more about channels, see Channels in Flovoo. To learn more about the Chats page, see Chats Overview.

Frequently Asked Questions

Why don't I see all sections in the sidebar?
Because sections appear based on your role in the workspace.
How do I change the interface language?
Click your avatar at the bottom of the sidebar, select Language, and choose العربية or English.
Can I switch to the dark theme?
Yes. Select Theme from your profile menu.
How do I switch to another organization?
From your profile menu, select Organization, then choose the organization you want.
What is the first thing to do after creating an account?
Connect your first channel from Channels & Apps, then invite your team.

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