Notifications

Notification settings in Flovoo help you know about new messages as soon as they arrive, without being disturbed by notifications you do not need.

You can choose how notifications reach you, which conversations notify you, and pause notifications temporarily or at set times every day. These settings apply to you only in the workspace, and do not affect the rest of your team.

Open Notification Settings

Go to Settings → Notifications. Any changes you make are saved right away.

How Notifications Reach You

• Desktop notifications: A browser notification appears when the Flovoo tab is in the background. Click Allow in browser to let your browser show notifications.
• Sound: A sound plays when a new message arrives.
• Mobile push: Notifications reach your phone from the Flovoo app.

Conversations That Notify You

Choose the conversations you want to be notified about for new messages:

• Assigned to me: Conversations with contacts assigned to you.
• Unassigned conversations: Conversations with contacts nobody is assigned to yet.
• Assigned to anyone else: Conversations with contacts assigned to any other member in the workspace.

New messages in the conversations you choose also count toward your unread badge.

Mute Notifications Temporarily

To pause notifications for a short time:

1. 1
   Click Mute in the Mute section.
2. 2
   Choose the duration: For 1 hour, For 8 hours, or Until tomorrow, 08:00.

Notifications stop during this time, but your unread badge and inbox still update.

Quiet Hours

Quiet hours let you silence notifications at the same time every day, such as at night or outside working hours.

To turn them on, switch on Turn on quiet hours, then set the time you want. Mobile push is silenced during these hours, while your unread badge and inbox still update.

The Notifications Page

Open Notifications from the sidebar to see all your notifications. Each notification shows the contact name, part of the message, and when it arrived.

• Click Open conversation to open the chat directly.
• Click Mark all as read to mark all notifications as read.

Frequently Asked Questions