Skip to content
Help topics
Flovoo

Billing and Payment

To manage payments in Flovoo, click Subscription, then Billing. From there, you add a card with Add Payment Method, set the default card for renewals, and download your invoices from the Invoice History. WhatsApp messaging fees are separate, and you pay them to Meta directly.

2 min readBy the Flovoo team

From the Billing page, you manage the payment cards used to renew your Flovoo subscription, and view and download your invoices.

Your card is saved securely with Stripe and used to renew your subscription automatically on the renewal date.

Add a payment method

To add a card:

  1. Click Subscription in the sidebar, then Billing.
  2. Click Add Payment Method.
  3. Enter your card details, then click Save card.

During the free trial, you don’t need a payment method. You add one when you subscribe to a plan.

Manage payment cards

Your cards appear in the Payment Methods section with the Brand, Last 4 Digits, and Expiration. From the Actions column, you can:

  • Set as default: to renew your subscription with this card.
  • Remove: to detach the card from your account right away.

Invoice history

The Invoice History shows all your invoices with the Invoice Number, Date, Amount, and Status. Click Download to download the invoice as a PDF. The invoice statuses are:

  • Paid: the payment was successful.
  • Pending: the payment isn’t complete yet.
  • Failed: the payment didn’t go through.

Your invoice history appears after your first billing cycle.

If a payment fails

If a payment doesn’t go through, your subscription status changes to Payment failed. Add a new card or set another card as default from the Billing page, then choose your plan to update your billing and keep using Flovoo.

Flovoo subscription and WhatsApp fees

Your Flovoo subscription is separate from WhatsApp messaging fees. Meta sets the message costs, and you pay them with a payment method in your Meta account. To learn how to pay Meta, see Managing WhatsApp Payments. To learn how costs are calculated, see WhatsApp Pricing.

Where are my card details stored?
They’re stored securely with Stripe and used to renew your subscription automatically.
Does my Flovoo invoice include WhatsApp messaging fees?
No, Meta sets WhatsApp messaging fees, and you pay them with a payment method in your Meta account.
Why can’t I remove my card?
You can’t remove the default card. Set another card as default first, then remove it.
Why are there no invoices in my history?
Your invoice history appears after your first billing cycle, and there are no invoices during the free trial.

Was this article helpful?

Didn't find what you were looking for?

Contact us and the Flovoo team will reply during business hours.